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Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm). We’ll refund your first monthly plan fee and any hardware repayment costs. We only offer speeds that we’re sure your connection can achieve. All our plans include unlimited data, so you don’t have to worry about how much data you use. Faster Mbps speed means more capacity, which allows more people and devices to use your connection at once.
Managing your enterprise services should never get in the way of your business. That’s why we’ve created Telstra Connect - a digital home to view and manage your Telstra business and enterprise products and services in one place. Our heritage as a world-class technology and telecommunications company is proudly Australian with more than 70-years’ experience of helping international businesses connect. Over the past week, many of you have reached out to us with questions on cyber security and how to stay safe online. With better account security and 24/7 protection from cyber threats. The My Telstra app shows performance ratings of all devices connected to your Wi-Fi network and has helpful tips on how to improve your network.
Get $10 off per month for 6 months
If you want a great deal on nbn or ridiculously fast 5G Home Internet, plus the latest in cyber protection, we’ve got a plan for you. Download bills for all your products and services. You have historical access to the past 13 months of invoices, see when they were issued and the total amount due.
That makes it easy for your business to connect to Asia, so that you can focus on your business. Pay just $71 for your first month and then $180/mth afterwards. Pay just $31 for your first month and then $140/mth afterwards. Pay just $1 for your first month and then $110/mth afterwards. Pay just $1 for your first month and then $95/mth afterwards.
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Actual speeds may be lower due to local conditions and content accessed. In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
You can access more than 2,000 PoPs and connectivity in more than 200 countries and territories globally. Telstra owns and operates subsea cable routes and low-latency backhaul fibres into exchanges across the Telstra Octagon. This ensures you get the benefit of priority end-to-end access to the networks connecting your key markets. Pay just $1 for your first month and then $110/$140 mth afterwards.
View and download my bills
This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols. Connect Smart Modem 3 to your nbn or Velocity connection box. The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also help to ensure security protocols are kept up-to-date. The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes. Mbps is also a measure of the capacity of your internet.
Enjoy faster speeds, on more devices with the latest Wi-fi 6 technology. The Wi-Fi speed of our Smart Modem 3 is on average 60% faster than our previous modem. Cable broadband uses coaxial cable to deliver internet and pay TV services to your home. Cable broadband is generally faster than ADSL. If the nbn network is not yet available at your address, you may have other options to get connected. They’re available to households on FTTP connections and selected nbn HFC connections only.
Min cost $296 for new customers who cancel after 1 mth. If you’re not satisfied with your new Telstra nbn™ or Opticomm service, let us know within 30 days of connecting. We’ll try to fix it for you, or you can simply cancel with no obligations and we’ll refund your first monthly plan fee plus any hardware repayment costs.More about the refund. A mobile broadband device is a great option for homes where other connections arent available. Because they're portable they offer internet at home and on the go, with 4G and 5G speeds comparable to cable broadband. Each nbn line at your address could have different maximum speeds.
The Telstra international leadership team is proud to be part of one of the leading technology companies in the Asia Pacific region. Our experts combine decades of experience and work together to ensure Telstra can deliver the best solutions wherever you are, wherever you need them. Get simple, flexible, and outcome-focused network options to enable your business. Payphone calls now free around Australia Anyone can now use all of our 15,000 payphones in every corner of the country to make calls for free.
We’re making the nbn experience better and backing it with a satisfaction guarantee. If you’re not happy, let us know within 30 days of connecting and if we can't fix it for you, you can walk away with no obligations. Due to an industry-wide hardware shortage, nbn co can't currently process nbn Hybrid Fibre Co-axial orders for addresses that haven't had nbn HFC before. We'll let you know as soon as nbn co starts accepting these orders again.
You can take up a speed add on when you're on our Premium plan, via the Upfront Internet Plan Ultimate on FTTP and selected HFC connections. To confirm if you can get Superfast or Ultrafast speeds, check your address. The technology at your address is unable to support the speeds included in this plan – so you’d be paying for speeds that you can’t achieve. We only offer you plans based on the maximum upload and download speeds allowable. Min cost $311 if you cancel after 1 month (incl. $216 modem, $15 plan credit).
We’ll ask at checkout about additional nbn services. The maximum available speeds at your address shown are for your existing line only. If you need an additional line/service, we’ll let you know the maximum speeds of the additional line once it’s connected. For new Telstra home internet customers only who take up a new Telstra Essential, Premium or Ultimate internet plan. Points may take up to 14 days to land in your Telstra Plus account.
Superfast and Ultrafast speed add-ons are for big and busy households; where everyone is video streaming, gaming and working online. The typical evening speed on any plan is measured in Mbps; eg "50Mbps typical evening speed". A higher Mbps means a faster connection; lower Mbps means a slower one. These speeds are not available to most FTTN customers.
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